Atropos Mental health - Privacy Policy

We are very sensitive to privacy issues. We respect your right to privacy and feel it is important for you to know how we handle the information we receive from you via the Internet. In general, you can visit amh-2.atroposmental.com without revealing any personal information about yourself. If you choose to provide us with personal information, it may be necessary in some cases for us to provide your information to our contractors or agents in order to respond to your inquiry.

Customer Information Practices Statement

Guiding Principles

Atropos Mental Health is a health and well-being company that provides products and services to help our customers improve mental health care treatment. In our operations, we often possess personal information that identifies individuals and other proprietary information about our customers' operations. Preservation of, and respect for, our customers' trust is critical to our continued success. Therefore, we will always treat such information:

• Confidentially, according to applicable laws.
• Appropriately, according to the promises we make to our customers
• Respectfully, according to our concern for the sensitive nature of such information.

Policies

Information Security:

We maintain appropriate physical, electronic, and administrative security standards and procedures to safeguard our data and systems. Our employees are educated on the importance of our privacy and security policies and must comply with them. Employees are permitted to access and use only that personal and proprietary information they need to perform their job duties.

Information Processing:

We have procedures to maintain the integrity and confidentiality of information while in our care.

• When we receive personal information from customers or other data controllers, we rely on their obligations to provide individuals with any required notice and consent for the intended purpose or we obtain additional consent/authorization as necessary.
• When we collect personal information directly from individuals on behalf of a customer, we will provide such individuals with:
  1. Notice about the intended use and disclosure of their information;
  2. choice before using or disclosing their information for any other purpose; and
  3. the ability to access and correct their information where required by law

De-Identified Data:

We remove, encode, or encrypt individual identifiers from personal information to the fullest extent possible consistent with its intended use.

We will not use personal information for any purpose unless:

• The activity is permitted by law;
• The activity promotes health and well-being; and
• Individuals are given the opportunity to "opt-out" of the program or to "opt-in" to the program where required by law or by the customer or data controller.

In addition: We will not distribute information or solicitations to consumers enrolled in government health care programs for purposes other than assisting a customer in carrying out treatment, payment, or health care operations, unless approved in advance by the sponsoring government agency and requested by the individual without any solicitation on our part.

We will not solicit or provide information to consumers based on their status with or at risk for mental health, substance use, or HIV/AIDS, unless we are acting on behalf of a customer who has obtained appropriate consent/authorization or is otherwise legally authorized to make such contact, or when approved by an institutional review board or privacy board for research purposes in accordance with applicable law.

Information Disclosure:

We will not disclose personal or proprietary information, which we obtain in the course of providing products and services to our customers, to any third party except: (1) as required by law, or (2) consistent with applicable law and our obligations to the customer, data controller and/or individual from whom we received the information, as follows:

• We may disclose personal information to a service provider to perform a specific service on our behalf, but only when consistent with this policy and subject to a contract that:
  1. Prohibits them from using the information for any other purpose;
  2. Requires them to conform to our privacy and security obligations; and
  3. Allows for an audit of their compliance.
• We will not share one customer's information with another customer, except at the customer's direction or as part of de-identified aggregated norms. At the direction of a customer, such as an employee benefit plan sponsor, we will disclose the customer's information to its other service providers, from its service providers back to the customer, or to other entities participating with the customer in an organized health care arrangement. The other entities may also be our customers.

Website Privacy:

We divide this into two main areas:

• Website Privacy Policy
• Social Security Number Protection Policy

Introduction

We recognize that the privacy of your personal information is important. The purpose of this policy is to let you know how we handle the information collected through the use of this website. Portions of this website may describe privacy practices applicable to specific types of information or to information provided on specific web pages.

This policy does not apply to information collected through other means such as by telephone or in person, although that information may be protected by other privacy policies. As used in this policy, terms such as “we” or “our” and “Company” refer to Atropos Mental Health, LLC. and its current and future affiliated entities.

This website is intended for a United States audience. Any information you provide, including any personal information, will be transferred to and processed by a computer server located within the United States.

Cookies and Tracking

The Company uses various technologies, which may include “cookie” technology, to gather information from our website visitors such as pages visited and how often they are visited, and to enable certain features on this website. “Cookies” are small text files that may be placed on your computer when you visit a website or click on a URL. Cookies may include “single-session cookies” which generally record information during only a single visit to a website and then are erased, and “persistent” cookies, which are generally stored on a computer unless or until they are deleted or are set to expire.

You may disable cookies and similar items by adjusting your browser preferences at any time; however, this may limit your ability to take advantage of all the features on this website. Note that we do not currently respond to web browser “Do Not Track” signals that provide a method to opt out of the collection of information about online activities over time and across third-party websites or online services because, among other reasons, there is no common definition of such signals and no industry-accepted standards for how such signals should be interpreted.

We may also allow third party service providers to use cookies and other technologies to collect information and to track browsing activity over time and across third party websites such as web browsers used to read our websites, which websites are referring traffic or linking to our websites, and to deliver targeted advertisements to you. We do not control these third party technologies and their use is governed by the privacy policies of third parties using such technologies. For more information about third party advertising networks and similar entities that use these technologies, see https://youradchoices.com/control to opt-out of such ad networks’ and services’ advertising practices. Once you click the link, you may choose to opt-out of such advertising from all participating advertising companies or only advertising provided by specific advertising companies.

We may use analytics companies to gather information and aggregate data from our website visitors such as which pages are visited and how often they are visited, and to enable certain features on our websites. Information is captured using various technologies and may include cookies. If such technology is used, you may opt out of it by clicking on the “Opt Out” link at the bottom of the home web page.

We may use and disclose your activity information unless restricted by this policy or by law. Some examples of the ways we use your activity information include:

• Customizing your experience on the website including managing and recording your preferences.
• Marketing, product development, and research purposes.
• Tracking resources and data accessed on the website.
• Developing reports regarding website usage, activity, and statistics.
• Assisting users experiencing website problems.
• Enabling certain functions and tools on this website.
• Tracking paths of visitors to this website and within this website.

Your Personal Information

This website may include web pages that give you the opportunity to provide us with personal information about yourself. You do not have to provide us with personal information if you do not want to; however, that may limit your ability to use certain functions of this website or to request certain services or information.

We may use personal information for a number of purposes such as:

• To respond to an email or particular request from you.
• To personalize the website for you.
• To process an application as requested by you.
• To administer surveys and promotions.
• To provide you with information that we believe may be useful to you, such as information about health products or services provided by us or other businesses.
• To perform analytics and to improve our products, websites, and advertising.
• To comply with applicable laws, regulations, and legal process.
• To protect someone's health, safety, or welfare.
• To protect our rights, the rights of affiliates or related third parties, or take appropriate legal action, such as to enforce our Terms of Use.
• To keep a record of our transactions and communications.
• As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law.

We may use personal information to contact you through any contact information you provide through this website, including any email address, telephone number, cell phone number, text message number, or fax number. Please see the section below titled “Our Online Communications Practices.”

We may also share personal information within the Company, and we may combine personal information that you provide us through this website with other information we have received from you, whether online or offline, or from other sources such as from our vendors. For example, if you have purchased a product or service from us, we may combine personal information you provide through this website with information regarding your receipt of the product or service.

Sharing Personal Information

We will only share your personal information with third parties as outlined in this policy and as otherwise permitted by law.

We may share personal information if all or part of the Company is sold, merged, dissolved, acquired, or in a similar transaction.

We may share personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting activities that are illegal, violate our rules, or may be harmful to other visitors.

We may also share personal information with other third party companies that we collaborate with or hire to perform services on our behalf. For example, we may hire a company to help us send and manage email, and we might provide the company with your email address and certain other information in order for them to send you an email message on our behalf. Similarly, we may hire companies to host or operate some of our websites and related computers and software applications.

Website and Information Security

We maintain reasonable administrative, technical and physical safeguards designed to protect the information that you provide on this website. However, no security system is impenetrable and we cannot guarantee the security of our website, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet, and we are not liable for the illegal acts of third parties such as criminal hackers.

Our Online Communication Practices

We may send electronic newsletters, notification of account status, and other communications, such as marketing communications, on a periodic basis to various individuals and organizations. We may also send email communications regarding topics such as general health benefits, website updates, health conditions, and general health topics. We offer you appropriate consent mechanisms, such as opt-out, for marketing and certain other communications. As examples, you may opt-out as provided for in a specific email communication or contact us as described below in the section “Contact Us.” Please be aware that opt-outs may not apply to certain types of communications, such as account status, website updates, or other communications.

Information for Children Under 13

We will not intentionally collect any personal information from children under the age of 13 through this website without receiving parental consent. If you think that we have collected personal information from a child under the age of 13 through this website, please contact us.

Contact Us

To contact us regarding this policy and our related privacy practices, please email or write to us at: help@atroposmental.com, or Atropos Mental Health, LLC., 611 Wilson Ave Suite 2, Pocatello, ID 83201. If you believe we or any company associated with us has misused any of your information please contact us immediately and report such misuse.

Effective Date

The effective date of this policy is June 1st, 2021.

Changes to this Website Privacy Policy

We may change this policy. If we do so, such change will appear on this page of our website. We will also provide appropriate notice and choices to you, on this website and in other appropriate locations, based on the scope and extent of changes. You may always visit this policy to learn of any updates.

Social Security Number Protection Policy

Protecting personal information is important to us. It is our policy to protect the confidentiality of Social Security numbers ("SSNs”) that we receive or collect in the course of business. We secure the confidentiality of SSNs through various means, including physical, technical, and administrative safeguards that are designed to protect against unauthorized access. It is our policy to limit access to SSNs to that which is lawful, and to prohibit unlawful disclosure of SSNs.